Privacy Policy


Privacy Policy for Astrovaas

Last Updated: June 27, 2026

Astrovaas ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use the Astrovaas mobile application, website, and related services ("Services").

By using Astrovaas, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following categories of information:

A. Personal Information

  • Full Name

  • Mobile Number

  • Email Address

  • Profile Photo (if provided)

  • Date of Birth

  • Gender (optional)

  • Address (optional)

B. Birth Information

To generate astrology reports, we may collect:

  • Date of Birth

  • Time of Birth

  • Place of Birth

C. Payment Information

When purchasing services, payments are processed through secure third-party payment gateways.

We do not store your debit card, credit card, UPI PIN, or banking credentials.

D. Device Information

We may automatically collect:

  • Device Model

  • Operating System

  • Device Identifier

  • IP Address

  • App Version

  • Crash Logs

  • Performance Data

E. Usage Information

We collect information about how you use Astrovaas, including:

  • Consultation history

  • Purchased reports

  • App interactions

  • Search history

  • Preferences


2. How We Use Your Information

We use your information to:

  • Create and manage your account

  • Generate Kundli and astrology reports

  • Connect you with astrologers

  • Process payments

  • Deliver purchased services

  • Improve app performance

  • Personalize your experience

  • Respond to customer support requests

  • Prevent fraud and abuse

  • Comply with legal obligations


3. Permissions We May Request

Depending on the features you use, Astrovaas may request:

Internet

Required to access online services.

Notifications

To send appointment reminders, offers, and service updates.

Microphone

Required for voice consultations.

Camera (Optional)

Used only if video consultations or profile photo uploads are supported.

Storage / Photos (Optional)

To upload profile pictures or share documents where applicable.

Permission requests are only made when required by the corresponding feature.


4. Data Sharing

We do not sell your personal information.

We may share information only with:

  • Verified astrologers for consultations

  • Payment gateway providers

  • Cloud hosting providers

  • Analytics providers

  • Customer support providers

  • Government authorities when legally required

All third-party service providers are required to protect your information.


5. Third-Party Services

Astrovaas may use trusted third-party services, including:

  • Google Firebase

  • Google Play Services

  • Razorpay / PhonePe / Other Payment Providers

  • Analytics Services

  • Crash Reporting Services

  • Push Notification Services

Each third party has its own privacy policy.


6. Data Security

We implement industry-standard security measures including:

  • Secure HTTPS encryption

  • Encrypted communication

  • Secure cloud infrastructure

  • Access controls

  • Regular security updates

While we take reasonable precautions, no internet transmission is completely secure.


7. Data Retention

We retain your information only for as long as necessary to:

  • Provide our services

  • Maintain your account

  • Meet legal and tax obligations

  • Resolve disputes

  • Enforce our agreements

After the retention period, data may be securely deleted or anonymized.


8. Children's Privacy

Astrovaas is not intended for children under the age of 13 (or the minimum age required by applicable law).

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.


9. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your account and personal data

  • Withdraw consent (where applicable)

  • Request a copy of your data

  • Object to certain processing activities

To exercise these rights, please contact us.


10. Account Deletion

You may request deletion of your Astrovaas account by:

  • Using the Delete Account option within the app (if available), or

  • Contacting us at support@astrovaas.in

After verification, we will process your request within a reasonable timeframe unless we are legally required to retain certain information.


11. International Data Transfers

If you access Astrovaas from outside India, your information may be processed and stored on servers located in India or other countries where our service providers operate.


12. Cookies and Similar Technologies

If you use our website, we may use cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Analyze usage

  • Enhance user experience

You can manage cookies through your browser settings.


13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When significant changes are made, we will update the Last Updated date and may notify users through the app or website.


14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Astrovaas Support
Email: support@astrovaas.in


15. Google Play Data Safety Compliance

In accordance with Google Play policies:

  • We collect only the data necessary to provide our services.

  • We do not sell your personal data to third parties.

  • Sensitive information is transmitted using secure encryption (HTTPS/TLS).

  • Users can request deletion of their account and associated personal data.

  • Required permissions are requested only when needed for specific app features.

  • Data collection and sharing practices are disclosed in the Google Play Data Safety section.

By using Astrovaas, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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